At Smart Plumber & Renovation, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, and protect your data when you interact with our website or services.
1. Information We Collect
We may collect personal information such as your name, phone number, email address, and service-related details when you:
- Contact us via our website or phone
- Fill out a form or request a quote
- Subscribe to our updates or newsletters
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested services
- Schedule and manage appointments
- Improve our services and customer experience
- Send service updates or promotional offers (only if you opt-in)
3. Data Protection
We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. Your information is kept confidential and only accessible by authorized personnel.
4. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. We may share your information only when necessary to complete a service or as required by law.
5. Cookies and Website Usage
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Ask us to delete your data at any time